Whether you have questions about eligibility, need help with an application, or want to appeal a decision, we're here to provide guidance.
Level 7, 142 Pitt Street
Sydney NSW 2000
Australia
Monday to Friday: 9:00 AM - 5:30 PM AEST
Saturday: 10:00 AM - 2:00 PM AEST
Sunday: Closed
We aim to respond to all inquiries within 24 business hours.
Sydney CBD Location
Easily accessible via public transport
All communications are treated with strict confidentiality. Your personal information and circumstances will never be shared without your explicit consent. We're bound by professional privacy standards and take data protection seriously.